Shipping policy

Shipping Policy

At Spittie, we want receiving your new plush companion to be just as enjoyable as finding it. We provide free standard shipping worldwide on eligible orders placed through Spittie.space.

Free Worldwide Shipping

Standard shipping is free to destinations we currently serve worldwide. There is no minimum purchase requirement for standard free shipping unless otherwise stated during checkout.

Estimated Delivery Time

Our estimated delivery timeframe is:

7–10 days

Delivery estimates begin after an order has been successfully processed for shipment unless otherwise stated.

Please note that estimated delivery times are not guaranteed arrival dates.

Order Processing

After your order is placed, it may require processing before being transferred to the shipping carrier.

Orders placed during weekends, holidays, promotional periods, or periods of unusually high demand may require additional processing time.

Once shipment information becomes available, applicable tracking details may be provided electronically.

International Shipping

We offer worldwide shipping, subject to carrier availability, applicable regulations, and destination restrictions.

International shipments may occasionally experience additional delays due to customs inspections, local postal operations, public holidays, severe weather, transportation disruptions, or other circumstances outside our reasonable control.

Customs, Duties, and Taxes

International orders may be subject to customs procedures or local import requirements depending on the destination.

Any duties, taxes, or fees imposed by local authorities will be handled according to the laws and checkout terms applicable to the order. Where such charges are not expressly collected by Spittie during checkout, customers may remain responsible for charges imposed by their local authorities.

Shipping Address

Customers are responsible for providing accurate and complete delivery information.

Before completing checkout, please verify your:

Full recipient name;
Street address and apartment/unit number;
City and postal code;
State, province, or region where applicable; and
Country.

If you notice an error after submitting your order, contact support@spittie.space immediately. We will try to assist, but changes cannot be guaranteed after processing or shipment has begun.